Terms, refunds, privacy

Terms of service

Closer Frequency delivers personalized daily audio sessions for sales professionals. Your account is yours alone: one person, one account, no sharing logins. We can suspend accounts that abuse the free first session, resell access, or attempt to game compliance tracking.

Sessions are generated for you and licensed for your personal use. Do not redistribute, resell, or publicly rebroadcast them.

Closer Frequency is a training and performance tool. It is not medical care, mental health treatment, or therapy, and it makes no income promises. Results depend on your work.

The 28-day challenge refund

The challenge fee is refundable in full when BOTH conditions are met, exactly as stated at checkout:

• You complete at least 90 percent of your expected sessions during the 28 days. A session counts when you play at least 80 percent of it and submit the short feedback that closes it. Expected sessions scale to the cadence you chose: 25 sessions on a 7-day cadence, 22 on a 6-day cadence, 18 on a 5-day cadence. Your live compliance number is always visible in the app.
• You complete the 45-minute feedback interview after day 28.

Hit both and the refund is honored without resistance, issued to your original payment method within 24 hours of the interview, or applied as credit toward a subscription if you choose to continue. Miss either condition and the fee is not refunded. That is the deal, disclosed before you pay.

Subscriptions bill every 4 weeks (13 cycles per year), not calendar monthly. Cancel any time from settings; access runs through the end of the paid period. Subscription guarantee terms, where offered, are shown in the app at signup.

Privacy

We collect what personalization needs: your email, your onboarding answers (including voice recordings and their transcripts), your listening and feedback history, and payment status. Card numbers go directly to Stripe and never touch our servers.

• Your words stay private. If you are on a team, your manager sees whether you listened, never what you said.
• We do not sell your data. Ever.
• Voice recordings are used to build your sessions and improve your personalization. Ask and we delete your account and its data: email support@closerfrequency.com.

Safety

Sessions use deep-relaxation techniques and binaural audio. Listen with headphones, seated or still. Never listen while driving or operating machinery. If you have epilepsy, a seizure disorder, or a serious psychiatric condition, talk to your doctor before using audio entrainment products.